Frequently Asked Questions
Find answers to common questions about residential plumbing here.
01
General Questions
Clogged drains can be caused by a buildup of hair, grease, soap scum, or food particles. Regular maintenance can help prevent clogs.
The average lifespan of a water heater is 8-12 years. However, factors like usage and water quality can affect its lifespan. If your water heater is nearing this age and experiencing issues, it may be time to consider a replacement.
To prevent frozen pipes, insulate exposed pipes, keep your home at a consistent temperature, and allow faucets to drip during extremely cold weather.
Regular plumbing inspections help identify potential issues early, prevent major repairs, and ensure your plumbing system operates efficiently.
02
Services Info
A water heater repair addresses specific issues like leaks or burner problems, while a replacement involves installing a new water heater if the existing unit is beyond repair or outdated.
Scheduling a drain cleaning once a year can help prevent clogs and keep your plumbing system in good working order.
Sewer line backups can be caused by blockages from tree roots, grease buildup, or damaged pipes.
Trenchless sewer repair is a method of fixing sewer lines without extensive digging. It involves inserting a new pipe into the existing one to restore function with minimal disruption to your yard or driveway.
03
Emergency Questions
We prioritize emergency calls and strive to arrive at your home as quickly as possible. Our response time depends on the severity of the issue and traffic conditions.
When calling for emergency services, provide details about the nature of the problem, the location, and any immediate concerns, such as water damage or gas odors.
If you suspect a gas leak, evacuate your home immediately and contact us or your local emergency services from a safe location. Do not use electrical devices or open flames.
To prevent plumbing emergencies, perform regular maintenance, avoid flushing inappropriate items, and address minor issues promptly before they escalate.